Shipping And Delivery Policy.

 

At Giftsira, we believe every gift should arrive with care and joy. This Shipping & Delivery Policy explains how we handle the processing, shipping, and delivery of our products worldwide.

1. Shipping Locations

  • We deliver across India and to multiple international destinations.

  • Most products come with free international delivery. However, for certain categories (such as selected T-shirts), a small delivery fee may apply.

  • Shipping availability and charges (if applicable) will be shown at checkout before payment.

2. Processing Time

  • Orders are usually processed within 24–48 business hours.

  • You will receive an order confirmation followed by a tracking number once your package is dispatched.

3. Estimated Delivery Times

  • Within India: 5–10 business days

  • International: 7–21 business days (varies by country and customs clearance)

Please note: Delivery timelines are estimates and may be affected by courier delays, customs inspections, weather conditions, or other external factors.

4. Shipping Charges

  • Free shipping applies to most products worldwide.

  • For selected T-shirts and a few specific items, nominal delivery charges may apply.

  • All applicable charges (if any) will be clearly displayed during checkout.

5. Customs & Duties (International Orders)

  • International deliveries may be subject to customs duties, taxes, or import fees imposed by the destination country.

  • These charges, if applicable, are the responsibility of the buyer.

  • Giftsira is not responsible for delays caused by customs checks.

6. Packaging

  • All items are securely packed to ensure safe delivery.

  • Gift packaging options may be available for select products (extra charges may apply).

7. Delivery Partners

We work with trusted logistics and courier partners in India and abroad, including:

  • Delhivery

  • Bluedart

  • DTDC

  • Ekart

  • India Post

  • International postal and courier networks

8. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email/WhatsApp.

  • You can track the shipment status using the provided link until your gift is delivered.

9. Delays & Issues

  • Delivery may occasionally be delayed due to holidays, courier disruptions, weather conditions, or customs clearance.

  • If your order is significantly delayed or you face any issues, please contact us for assistance.

10. Need Help?

📧 Email: su*****@******ra.com

We’re here to help you with all your delivery-related questions – anywhere in the world!